An Update to the Shipping & Returns Policy

We’re excited to announce some updates to our shipping process and returns policy! We strive to give the best customer experience, so we’re always working to improve our checkout and shipping process. These latest changes are just one more way we’re making your shopping experience faster, easier, and more reliable.

Wigs.com Shipping Updates

  • We now offer Saturday shipping! If you place an order on a Saturday by 11 am CST, it may ship out that same day, depending on item availability. Please Note: Shipping for international orders on Saturdays depends on the carrier selected. If DHL is chosen, the package will ship out on a Monday. If UPS is selected, it may ship on a Saturday.
  • We’re offering free shipping on U.S. orders of $99 or more!
  • Wigs.com and the Wig Company have extended their return policy to 45 days from ship date. All our sites offer speedy refunds and prepaid shipping labels (or use your own) to expedite the return process. No restocking fees, no hassle!

Final Thoughts

We’re committed to creating a seamless and satisfying shopping experience for every customer. With our newly updated shipping and returns policies, it’s easier than ever to shop with confidence. These updates are just the beginning—we’re continually working to enhance your customer experience and deliver the best in alternative hair!

Back to blog